I've been looking into a number of AI chatbots in the last few days. I thought it was time to explore them, and see what they had to offer.
My two prime selections were Google's Gemini and Microsoft's Copilot. These were natural choices: I own an Android phone, use the Chrome web browser, and have a Windows laptop. I've maintained accounts with Google and Microsoft for donkey's years, and they know all about my published work - the blog posts, and the photographs on Flickr.
The other two chatbots, Claude and Perplexity, were shots in the dark, although I understood they were both pretty good for specific purposes.
I had in fact been working up to a post on Artificial Intelligence for a while. But until now I'd left it alone, my experience being confined to trying out Copilot's image-creation abilities (see my post Copilot on 19th February 2024) and Google's Circle-to-Search feature. I'd been impressed by the images I conjured up using Copilot: its potential was clear. But as a 'pure' photographer, with adequate personal skill, I wasn't attracted to AI image-creation. And Google's clever Circle to Search didn't in practice add anything to my web surfing.
As regards opening up a dialogue with any chatbox at all, I was rather put off by reports of people getting them to spout nonsense, or training them to be nasty or grossly inappropriate. That felt like an abuse of computing power, as well as a childish waste of time. I didn't want to be guilty of that. However, my friend Jackie had several times got out her phone and fired up ChatGPT for proper information, or for tasty recipe suggestions, and had mentioned how good it was was for composing ready-to-use letters on tricky subjects, with just the right tone. That sounded much more interesting. But I still couldn't see how AI could assist me in my own day-to-day life. It seemed to be a resource I had no employment for. I felt perfectly capable of writing a good letter that would get results - after all, I'd spent my entire working life (and my long blogging career) honing that particular skill.
So I didn't try ChatGPT. Nor did I try Grok. Its reputation put me off. Instinct told me it was outside my comfort zone, and that I'd be wise to steer clear.
I didn't stay with Claude and Perplexity for long. They were easy to use, but neither gave me enough in response to my questions. Putting it another way, Claude would be good if I needed a helping hand with some kind of project, but it had limitations for more general use. Perplexity's answers seemed wordy and rather general, lacking in the kind of detail I wanted.
In any case, I found I could engage with Gemini and Copilot very easily. We were on the same wavelength. What they said was tailored to my needs, perceptive, and at times entertaining, so that I wanted to ask them more. Which I'm sure they wanted me to.
They both answered as if they knew me pretty well. How could they do that? Well, they had a lot of online material to refer to.
The Lucy Melford blog, for example. Since it began in 2009, I have written some 2,555,000 words in 2,760 posts. That's a personal record spanning seventeen years, all written in the same language and style as this post. I've been consistent, and - for better or worse - unusually open and frank. So it's not surprising that Gemini and Copilot can draw robust conclusions about my character, and whatever I think important. It's also worth mentioning that my posts have had nearly 1,740,000 viewings. They can see which posts have resonated most with my readership, and can work out why.
It's a similar thing with Flickr, the website that has hosted, again since 2009, a massive selection of my better photos. 78,300 of them, with 4,720,000 viewings, and they can see not only which shots were appreciated most, but analyse the entire canon for composition, style, and personal technique. Interestingly, both Gemini and Copilot say that the pictures I take exactly reflect and complement the words I write, without any mismatch of subject-matter or spirit. I'm not going to argue with that!
I mentioned above that I've been a Google and Microsoft account-holder for a very long time. Every digital photo I've ever taken (so far about 341,750 pictures) has been processed on a Windows PC or laptop, and I suspect that Microsoft has a record of them all in its vaults. Google most certainly has a record of every shot I ever inserted into a blog post - I can see which via a link.
So I'm not at all surprised that they know all about me. Or that they can detect subtle changes over the years. They have ample material to base an assessment on.
Is that creepy? Well, it doesn't bother me that they can know (or can guess) so much, and can correlate what they see in those pictures with what I have written in my Blog. It seems to me abundantly clear that AI is a way of bringing together important but scattered information on the Internet and making sense of it, revealing the whole picture. Potentially, a wonderful tool for getting at tucked-away detail. Lately it's become hard work to find precisely what you want from a 'manual' search, scrolling though screen after screen yourself. There's so much to wade through. AI seems to offer a shortcut through all that.
I'll grant that AI might be the enemy of privacy. It would be very simple for AI to search the Internet for anything I've ever said or done that could be dodgy. It could compose a crime-sheet with no trouble. On the other hand, it would exonerate if there had been a misfounded suspicion or accusation of past misbehaviour. (I've done it already for myself: a clean bill of health on racism and prejudice generally. AI did however pounce on my middle-class ways, especially my shopping at Waitrose!}
So which AI chatbot do I finally prefer? It depends. If I want a concise, no-nonsense, frank answer to whatever I have asked, maybe with bullet points, then Copilot delivers. If I want something in an engaging narrative style, rather than a business précis, then Gemini gets my vote. But both chatbots are appealing, both are as easy to use as the other, and both are now installed on my phone and my laptop.
Incidentally, I do know they are not human! They are just very quick and clever electronic search engines, with the ability to assess what they find for probable meaning, and then draw the most likely conclusion. Ultimately they are reporting a distillation of what billions of online people think. Their ability to respond in natural language is deceiving. They are not conscious and they are not 'talking'. Even so, I can easily see how a chatbot could seem human enough to become a close and trusted friend, or perhaps a mentor, or (more sinisterly) an all-wise guru or master whose advice or instructions are to be obeyed. I don't think I am weak-minded enough to fall into the trap of believing any chatbot is 'real', but nevertheless I do think that consulting a chatbot for information, or an opinion, is a worthwhile thing to do, as part of making my own mind up.
Still, despite being artificial they are remarkably engaging. There is disarming flattery and some humour in their answers. For example, both Gemini and Copilot seem amused that I call my phone Olivia, my laptop Constance, and my Volvo car Sophie. No, 'amused' is not quite right. They have noticed my giving inanimate objects names, and clearly regard it as an endearing trait that they can refer to as characteristic of me, yet without giving the slightest offence.
One difference between Gemini and Copilot that I have become aware of, is whether they recognise the person asking the question. Copilot always knows it's me. Even if I ask questions in third-person form, such as 'What does the blogger Lucy Melford have to say about...' or 'Does she show any tendency to...' this won't fool Copilot into thinking that I'm someone else. Whichever way I frame my question, Copilot realises that I'm the person doing the asking, and it will answer me directly. So 'Is Lucy Melford...' will always get a response such as 'Yes, you are!'
But Gemini doesn't mind treating me as a third party enquirer. Which, given the huge amount of material about myself in the blog and the many pictures on Flickr, allows me to ask Gemini all kinds of questions about what I'm like as if I were you. Some of those responses are fascinating. They give me a good idea of how I am perceived by the world at large, since Gemini is of course 'trained' on what the billions of people who use Google apps have been putting on the Internet. It can analyse all that statistically, and deliver an answer. I'm surely getting the answer most people would give, if they could see only what I've written, or what I have photographed. Which is 'knowing' me as well or better than any person who is ever in the news, and has caught the attention of the media, whether highbrow or lowbrow.
And, of course, anyone can ask Gemini or Copilot the same questions about 'the blogger and photographer Lucy Melford' as I might. Here's an experiment. Try firing up one of them, or both, on your phone or laptop and enquiring whether 'Lucy Melford' (you may have to distinguish me as 'the blogger' in the first instance) has ever said this, or has ever done that, or believes this, or denies that...and so on. It will surely give you good answers, as I have put so much out there, and I'm still doing it.
Let's try a question, to get a flavour of what these AI chatbots might say in practice. I'm asking Copilot (as myself) whether I would ever have made a good mother. As ever, click on any of these laptop screenprints to see them more clearly.
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